Profile and Preferences

Your Password
How to Reset your password If you have forgotten your password, you can request a new password and you will receive an email with a link where you can e...
Tue, Sep 27, 2022 at 5:23 PM
Change email address
Users are not able to change their email address. If your email has changed, DO NOT create a new user profile. Please contact Client Success for assistance....
Tue, Apr 25, 2023 at 12:30 PM
Update profile information
You can update your profile information, including your name, contact info and password by clicking on your email address at the top right of the screen whe...
Wed, Jun 22, 2022 at 9:55 AM
Choose fields to be included in the codes table and exports
You can customize the fields that are shown when exporting codes from Ad-ID by clicking on your email address at the top right of the screen and selecting P...
Tue, Sep 27, 2022 at 5:28 PM
Logging in
You can log in to an existing profile by entering your email and password at https://app.ad-id.org/user/login.  You can also access this page from the A...
Tue, Apr 25, 2023 at 12:32 PM
My email has been blocked
If you have had too many failed log in attempts, the system will block you from logging in for security reasons.  If you are blocked, you will see an er...
Tue, Apr 25, 2023 at 12:31 PM
Choose fields to display in the codes table
You can customize the fields that are displayed in the Ad-ID code table by clicking on your email address at the top right of the screen and selecting Profi...
Tue, Apr 25, 2023 at 12:33 PM