Profile and Preferences

Reset password
If you have forgotten your password, you can request a new password and you will receive an email with a link where you can enter a new password. If you do ...
Tue, Mar 3, 2020 at 2:41 PM
I am having trouble changing my password
In some cases, your browser (Chrome, Firefox, Internet Explorer, etc.) will save log in information from when you have signed in to Ad-ID previously and may...
Tue, Mar 3, 2020 at 2:42 PM
Logging in
You can log in to an existing profile by entering your email and password at https://app.ad-id.org/user/login. You can also access this page from the Ad-ID ...
Fri, May 8, 2020 at 3:12 PM
My email has been blocked
If you have had too many failed log in attempts, the system will block you from logging in for security reasons. If you are blocked, you will see an error m...
Tue, Mar 3, 2020 at 2:42 PM
Change email address
Users are not able to change their email address. If your email has changed, DO NOT create a new user profile. Please contact customer service for assistanc...
Tue, Mar 3, 2020 at 2:42 PM
Update profile information
You can update your profile information, including your name, contact info and password by clicking on your email address at the top right of the screen whe...
Tue, Mar 3, 2020 at 2:42 PM
Choose fields to be included in exports
You can customize the fields that are shown when exporting codes from Ad-ID by clicking on your email address at the top right of the screen and selecting P...
Tue, Mar 3, 2020 at 2:42 PM
Choose fields to display in the codes table
You can customize the fields that are displayed in the Ad-ID code table by clicking on your email address at the top right of the screen and selecting Profi...
Tue, Mar 3, 2020 at 2:42 PM