A suspended account cannot be used to create codes.
Ad-ID payment terms are net 30. If your account has been suspended, one or more invoices are over 150 days past due. Emails will be sent with a warning before an account is suspended.
To reactivate the account, we must receive payment or one of the following proofs of payment:
- ACH remittance email with confirmation of an upcoming payment
- Check #, dollar amount of check, invoices covered by check, date of check and overnight tracking #
If you need an account statement, copies of past due invoices, or have questions on how to reactivate a suspended account, contact customer service.