A suspended account cannot be used to create codes.

Ad-ID payment terms are net 30. If your account has been suspended, one or more invoices are over 150 days past due. Emails will be sent with a warning before an account is suspended.

To reactivate the account, we must receive payment or one of the following proofs of payment:

  • ACH remittance email with confirmation of an upcoming payment
  • Check #, dollar amount of check, invoices covered by check, date of check and overnight tracking #

If you need an account statement, copies of past due invoices, or have questions on how to reactivate a suspended account, contact Client Success.