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Knowledge base
Internal Knowledge Base
Advertisers Under Contract
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SOPs
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Customer Support
AD-ID 4.0
6
AD-ID 4.0 Introduction
Links to 4.0 Training videos
Creating Codes Quick Card
Codes Format Quick Card
Funding an account Quick Card
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General Questions
14
The benefits of using Ad-ID
Is Ad-ID required?
What is the difference between Ad-ID and ISCI?
What agreements are required to use Ad-ID?
Can I use Ad-ID internationally?
View all 14
Profile and Preferences
7
Your Password
Change email address
Update profile information
Choose fields to be included in the codes table and exports
Logging in
View all 7
Getting Started
5
Creating a user profile
How to determine if advertiser is listed in Ad-ID
What is needed to create a code?
How do I get access to my company's group and/or account?
How to schedule a video walkthrough/system training
Common Issues
12
I added someone but they can't create codes
I was given access to a prefix, but I can't create codes
A group, prefix and/or account have been created, but I can't create codes
I haven't received the email to set my password
I created codes using the wrong prefix
View all 12
Billing and Pricing
11
Refunds
I need a copy of an invoice
Can I edit an invoice?
Can you submit a signed PO with the invoice?
Billing statement
View all 11
Integrations
3
Integrate with Ad-ID
Share your Ad-ID data with vendors
Can I upload files to other systems?
SAG-AFTRA
3
SAG-AFTRA FAQ
For those clients that are not a signatory, do they need to use Ad-ID?
Do we need to use Ad-ID for ads containing union talent which are running outside of the United States?
Community forums
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Ad-ID, LLC Forums
Webinars
1
Create Codes Faster! Register for AD-ID Webinar
Posted by
Lauri Owens
,
about 1 month ago
Last Reply
by Lauri Owens
about 1 month ago
Feature Requests
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Tips and Tricks
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Report a problem
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FAQs
5
Prefixes
Posted by
Lauri Owens
,
8 months ago
Last Reply
by Lauri Owens
8 months ago
PII (Personal Identifiable Information)
Posted by
Lauri Owens
,
8 months ago
Last Reply
by Lauri Owens
8 months ago
AD-ID 501(c)(3) Policies and Procedures
Posted by
Lauri Owens
,
8 months ago
Last Reply
by Lauri Owens
8 months ago
See all 5 topics
Archived News & Updates
5
Billing Address Change (as of September 2022)
Posted by
Lauri Owens
,
8 months ago
Last Reply
by Lauri Owens
8 months ago
AR Procedure Updates (as of October 24, 2022)
Posted by
Lauri Owens
,
8 months ago
Last Reply
by Lauri Owens
8 months ago
AD-ID 2023 Rate Changes (as of April 1, 2023)
Posted by
Lauri Owens
,
8 months ago
Last Reply
by Lauri Owens
8 months ago
See all 5 topics
