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Internal Knowledge Base
Advertisers Under Contract
Launch of the AD-ID YouTube Channel 2.0 (August 2023)
CS Team Expanded Hours (beginning May 2, 2023)
Ad-ID 2023 Rate Changes (as of April 1, 2023)
AR Procedure Updates (as of October 24, 2022)
Upgraded Service FAQs (as of October 5, 2022)
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FAQs about AD-ID 2023 Rate Changes (Updated 7/25)
FAQs about Ad-ID Permission Policies and Procedures
FAQs about Ad-ID Billing Policies and Procedures
FAQs about AD-ID 501(c)(3) Policies and Procedures
FAQs about PII (Personal Identifiable Information)
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Ad-ID Quick Cards
Registering Ads/Creating Codes
Registering Multiple Ads
Filling Out the Ad-ID Slate
The benefits of using Ad-ID
Is Ad-ID required?
What is the difference between Ad-ID and ISCI?
What agreements are required to use Ad-ID?
Can I use Ad-ID internationally?
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Profile and Preferences
Change email address
Update profile information
Choose fields to be included in the codes table and exports
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Creating a user profile
How to determine if advertiser is listed in Ad-ID
What is needed to create a code?
How do I get access to my company's group and/or account?
How to schedule a video walkthrough/system training
I added someone but they can't create codes
I was given access to a prefix, but I can't create codes
A group, prefix and/or account have been created, but I can't create codes
I haven't received the email to set my password
I created codes using the wrong prefix
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Manage User Access
Code Cost Calculator (For Transactional Billing Accounts)
Create Matching SD/HD Code
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Why am I being asked for the Advertiser, Brand and/or Product information?
What do I select for an online video?
I created an SD code and need the HD
Create a new code using existing code (cloning)
How to create a code using a custom format
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Do credits expire?
I need a copy of an invoice
Can I edit an invoice?
Can you submit a signed PO with the invoice?
How do I update the billing contact?
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Integrate with Ad-ID
Share your Ad-ID data with vendors
Can I upload files to other systems?
For those clients that are not a signatory, do they need to use Ad-ID?
Do we need to use Ad-ID for ads containing union talent which are running outside of the United States?