Ad-ID, LLC

What's New 2

• Billing Address Change (as of September 2022)
• Upgraded Service FAQs for October 5, 2022

FAQs 4

• FAQs about Ad-ID Permission Policies and Procedures
• FAQs about Ad-ID Billing Policies and Procedures
• FAQs about Ad-ID 501(c)(3) Policies and Procedures
• FAQs about PII (Personal Identifiable Information)

Getting Started 5

• Creating a user profile
• How to determine if advertiser is listed in Ad-ID
• What is needed to create a code?
• How do I get access to my company's group and/or account?
• How to schedule a video walkthrough/system training

Profile and Preferences 4

• Your Password
• Change email address
• Update profile information
• Choose fields to be included in the codes table and exports

Pricing 3

• Ad-ID rates
• How to determine cost
• Do credits expire?

Prefixes 2

• How to determine if advertiser/client has a registered prefix
• How to gain access an existing prefix

How-To 20

• Add Users
• Manage User Access
• Cost Calculator
• Purchase Codes
• Create Codes

View all 20

General Questions 17

• Voiding codes
• How to transition an Advertiser from one agency to another
• The benefits of using Ad-ID
• Non-Profit Eligibility for Free Codes
• Is Ad-ID required?

View all 17

Common Issues 13

• I added someone but they can't create codes
• I was given access to a prefix, but I can't create codes
• A group, prefix and/or account have been created, but I can't create codes
• I haven't received the email to set my password
• I created codes using the wrong prefix

View all 13

Creating Codes 8

• I created an SD code and need the HD
• What do I select for an online video?
• Create a new code using existing code (cloning)
• Why am I being asked for the Advertiser, Brand and/or Product information?
• How to create a code using a custom format

View all 8

Billing 11

• Refunds
• I need a copy of an invoice
• Can I edit an invoice?
• Can you submit a signed PO with the invoice?
• How do I update the billing contact?

View all 11

Integrations 3

• Integrate with Ad-ID
• Share your Ad-ID data with vendors
• Can I upload files to other systems?

SAG-AFTRA 3

• SAG-AFTRA FAQ
• For those clients that are not a signatory, do they need to use Ad-ID?
• Do we need to use Ad-ID for ads containing union talent which are running outside of the United States?