Ad-ID, LLC

Getting Started 6

• Signing Up
• How to determine if advertiser/client is set up on Ad-ID
• Setting up a new advertiser (set up assistant)
• What is needed to create a code?
• My company is already using Ad-ID. How do I gain access?

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Prefixes 3

• Registering a prefix
• Access an existing prefix
• How to determine if advertiser/client has a registered prefix

Creating Codes 10

• I created an SD code and need the HD
• Creating multiple codes
• What do I select for an online video?
• Create a new code using existing code (cloning)
• What does Display Creative mean?

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Billing 11

• Refunds
• I need a copy of an invoice
• Can I edit an invoice?
• Can you submit a signed PO with the invoice?
• How do I update the billing contact?

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General Questions 20

• Can I delete codes?
• How do I transition a client to another agency?
• If I void a code, does the money go back into the account?
• Can I create Ad-ID codes for other ads besides video and audio?
• What are the benefits of using Ad-ID?

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Common Issues 12

• I added someone but they can't create codes
• I was given access to a prefix, but I can't create codes
• I created a group, prefix and/or account, but I can't create codes
• I haven't received the email to set my password
• I created codes using the wrong prefix

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Profile and Preferences 8

• Reset password
• I am having trouble changing my password
• Logging in
• My email has been blocked
• Change email address

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Integrations 3

• Integrate with Ad-ID
• Share your Ad-ID data with vendors
• Can I upload files to other systems?

How-To 23

• Using the Set Up Assistant
• Create an Account for Existing Prefix
• Add Users
• Manage User Access
• Cost Calculator

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SAG-AFTRA 12

• What is SAG-AFTRA?
• Why does SAG-AFTRA require Ad-ID?
• What happens if we do not comply with the SAG-AFTRA Ad-ID mandate?
• If the prefix is registered with Ad-ID, is the code compliant with the SAG-AFTRA Ad-ID mandate?
• How does using Ad-ID help with talent compensation?

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