AD-ID, LLC
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Solution home
Customer Support
Ad-ID Quick Cards
5
Registering Ads/Creating Codes
Registering Multiple Ads
Funding Accounts
Code Formats
Filling Out the Ad-ID Slate
General Questions
14
The benefits of using Ad-ID
Is Ad-ID required?
What is the difference between Ad-ID and ISCI?
What agreements are required to use Ad-ID?
Can I use Ad-ID internationally?
View all 14
Profile and Preferences
7
Your Password
Change email address
Update profile information
Choose fields to be included in the codes table and exports
Logging in
View all 7
Getting Started
5
Creating a user profile
How to determine if advertiser is listed in Ad-ID
What is needed to create a code?
How do I get access to my company's group and/or account?
How to schedule a video walkthrough/system training
Common Issues
12
I added someone but they can't create codes
I was given access to a prefix, but I can't create codes
A group, prefix and/or account have been created, but I can't create codes
I haven't received the email to set my password
I created codes using the wrong prefix
View all 12
How-To
20
Add Users
Manage User Access
Code Cost Calculator (For Transactional Billing Accounts)
Create Codes
Create Matching SD/HD Code
View all 20
Creating Codes
8
Why am I being asked for the Advertiser, Brand and/or Product information?
What do I select for an online video?
I created an SD code and need the HD
Create a new code using existing code (cloning)
How to create a code using a custom format
View all 8
Billing and Pricing
13
Refunds
I need a copy of an invoice
Can I edit an invoice?
Can you submit a signed PO with the invoice?
How do I update the billing contact?
View all 13
Integrations
3
Integrate with Ad-ID
Share your Ad-ID data with vendors
Can I upload files to other systems?
SAG-AFTRA
3
SAG-AFTRA FAQ
For those clients that are not a signatory, do they need to use Ad-ID?
Do we need to use Ad-ID for ads containing union talent which are running outside of the United States?