User Profile and Preferences

Passwords
How to Reset your password If you have forgotten your password, please contact Client Success for assistance.  I am having trouble changing my passw...
Fri, Jan 17, 2025 at 3:11 PM
Logging in
You can log in to an existing profile by entering your email and password. You can also access this page from the AD-ID website by clicking on Sign In a...
Fri, Jan 17, 2025 at 2:54 PM
Updating profile information and changing email address
You can update your profile information, including your name, contact info and password by clicking on your email address at the top right of the screen whe...
Fri, Jan 17, 2025 at 3:17 PM
Choose fields to be included in the codes table and exports
You can customize the fields that are shown when exporting codes from Ad-ID by clicking on your email address at the top right of the screen and selecting P...
Tue, Sep 27, 2022 at 5:28 PM
My email has been blocked
If you have had too many failed log in attempts, the system will block you from logging in for security reasons.  If you are blocked, you will see an er...
Tue, Apr 25, 2023 at 12:31 PM