General Questions

Voiding codes
Voiding a code (without credit): Voiding a code only removes the code from your view and it will not show up in search results. The money (credits) used...
Mon, Jun 20, 2022 at 1:52 PM
How to transition an Advertiser from one agency to another
Please provide the Client Success Team with written confirmation from the Advertiser that they are transitioning from one agency to another.  Please als...
Mon, Jun 20, 2022 at 1:46 PM
The benefits of using Ad-ID
In our connected, ad-supported cross-media world, the Ad-ID has become an essential resource. More than just a code Ad-ID is a registration service for adve...
Wed, Jun 22, 2022 at 10:55 AM
Non-Profit Eligibility for Free Codes
All companies recognized by the US Internal Revenue Service (IRS) as a 501(c)(3) charity can receive all codes free of charge. To request this pricing, ...
Mon, Jun 20, 2022 at 5:00 PM
Is Ad-ID required?
Many networks and groups prefer and support the use of Ad-ID. Some networks have a stated requirement in their commercial guidelines. If you are using S...
Thu, Mar 18, 2021 at 9:51 AM
What is the difference between ISCI and Ad-ID?
ISCI (Industry Standard Coding Identification) was created to identify broadcast TV ads in 1970. Ad-ID replaced ISCI in 2003. ISCI was a mostly manual c...
Thu, Mar 18, 2021 at 9:51 AM
Who usually creates Ad-ID codes?
It is most common for the creative agency to create the Ad-ID codes; however, anyone can be given the responsibility to create Ad-ID codes.  Some advert...
Mon, Jun 20, 2022 at 1:56 PM
Components of an Ad-ID code
Registering your ad produces an Ad-ID code with metadata consisting of the details associated with your ad.   This code consists of 11 characters (fo...
Mon, Jun 20, 2022 at 2:29 PM
Code format options
See What is an example of an Ad-ID code? for a general description of an Ad-ID code. When a prefix is registered, one of the following formats must be s...
Tue, Mar 3, 2020 at 2:01 PM
What agreements are required to use Ad-ID?
Any user that accesses the Ad-ID system must first agree to the click-through end user license agreement and privacy policy. These appear the first time a u...
Mon, Aug 16, 2021 at 10:50 AM