AD-ID, LLC
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Knowledge base
Internal Knowledge Base
Advertisers Under Contract
0
Customer Support
Ad-ID Quick Cards
5
Registering Ads/Creating Codes
Registering Multiple Ads
Funding Accounts
Code Formats
Filling Out the Ad-ID Slate
General Questions
14
The benefits of using Ad-ID
Is Ad-ID required?
What is the difference between Ad-ID and ISCI?
What agreements are required to use Ad-ID?
Can I use Ad-ID internationally?
View all 14
Profile and Preferences
7
Your Password
Change email address
Update profile information
Choose fields to be included in the codes table and exports
Logging in
View all 7
Getting Started
5
Creating a user profile
How to determine if advertiser is listed in Ad-ID
What is needed to create a code?
How do I get access to my company's group and/or account?
How to schedule a video walkthrough/system training
Common Issues
12
I added someone but they can't create codes
I was given access to a prefix, but I can't create codes
A group, prefix and/or account have been created, but I can't create codes
I haven't received the email to set my password
I created codes using the wrong prefix
View all 12
How-To
20
Add Users
Manage User Access
Code Cost Calculator (For Transactional Billing Accounts)
Create Codes
Create Matching SD/HD Code
View all 20
Creating Codes
8
Why am I being asked for the Advertiser, Brand and/or Product information?
What do I select for an online video?
I created an SD code and need the HD
Create a new code using existing code (cloning)
How to create a code using a custom format
View all 8
Billing and Pricing
13
Refunds
I need a copy of an invoice
Can I edit an invoice?
Can you submit a signed PO with the invoice?
How do I update the billing contact?
View all 13
Integrations
3
Integrate with Ad-ID
Share your Ad-ID data with vendors
Can I upload files to other systems?
SAG-AFTRA
3
SAG-AFTRA FAQ
For those clients that are not a signatory, do they need to use Ad-ID?
Do we need to use Ad-ID for ads containing union talent which are running outside of the United States?
Community forums
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Ad-ID, LLC Forums
Announcements
7
AD-ID System Upgrade Launch Date Moved to May 6th
Posted by
Lauri Owens
,
10 days ago
Last Reply
by Lauri Owens
10 days ago
Billing Address Change (as of September 2022)
Posted by
Lauri Owens
,
6 days ago
Last Reply
by Lauri Owens
6 days ago
Upgraded Service FAQs (as of October 5, 2022)
Posted by
Lauri Owens
,
6 days ago
Last Reply
by Lauri Owens
6 days ago
See all 7 topics
Feature Requests
0
Tips and Tricks
0
Report a problem
0
AD-ID FAQs
5
Prefixes
Posted by
Lauri Owens
,
6 days ago
Last Reply
by Lauri Owens
6 days ago
PII (Personal Identifiable Information)
Posted by
Lauri Owens
,
6 days ago
Last Reply
by Lauri Owens
6 days ago
AD-ID 501(c)(3) Policies and Procedures
Posted by
Lauri Owens
,
6 days ago
Last Reply
by Lauri Owens
6 days ago
See all 5 topics
AD-ID 4.0
AD-ID 4.0
1
Introduction to AD-ID 4.0
Posted by
Lauri Owens
,
9 days ago
Last Reply
by Lauri Owens
9 days ago